Job details

Central Secretariat Team

Job Title: Support Officer in Charge of Central Secretariat

Grade: S2

Supervisor: Principal Technical Officer in Charge of Central Secretariat

Location: HQ

Working Mode: Hybrid

Purpose

Support staff provides support services to the overall functioning of Central Secretariat by carrying out routine tasks in Central Secretariat team on behalf of the entire RRA.

Key duties and responsibilities

Handle all correspondences submitted electronically through designated system,

Carry out all secretariat related responsibilities,

Handle incoming and outgoing correspondences and ensure that responses to correspondence are given within the timeframe stipulated in the service charter or other fiscal laws,

Follow up all submitted correspondence to ensure response is given within a reasonable time,

Orient, follow up and report all technical correspondences that require special expertise to the competent department/divisions/section for proper responses within a reasonable time,

Maintain and manage store, office or archival supplies and usage,

Any other assignment as may be given by your supervisor,

Prepare work report as may be required.

Required Academic Qualification

   Preferred Qualifications

Bachelor’s Degree in Business Administration specialized in Secretariat studies

Bachelor’s Degree in Business Administration specialized in Office administration and Management.

   Relevant Qualifications

Required Trainings

soft skills

Skill Type Required Skill Required Proficiency level

Computer Literacy Spreadsheets (MS Excel) medium

Computer Literacy Word Processing (MS Word) medium

Customer care Technical support, Software support and Customer services advanced

Language Proficiency in English medium

Language Proficiency in Kinyarwanda advanced

Language Proficiency in French medium

Required Competencies 

Communication

Analytical skills

Problem solving

Adhering to organizational values and diversity

Time management

RRA Business Acumen

Required Experiences

1 year experience in Secretariat or office management 

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